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There is an ongoing Maintenance
Scheduled maintenance Maintainance of SORACOM Air for Cellular (Japan coverage) from 2025-06-23 10:00 JST to 2025-07-04 18:00 JST
[Update]

(Reposting with corrections to Affected Services and Impact)

SORACOM Air for Cellular and SORACOM Arc will undergo maintenance on the following schedule.

[Maintenance Period]
2025-06-23 - 2025-07-04

Maintenance will be performed between 01:00 and 09:00 (UTC).

[Affected Services]
IoT SIMs in SORACOM Air for Cellular (Japan coverage) and virtual SIM/Subscriber in SORACOM Arc (Japan coverage) that meet the following conditions:

  • Not using a VPG
  • Have maintained an online session status...
Air for Cellular plan-D plan-K plan-K2 plan-DU plan-KM1 Arc Japan coverage
Posted at 2025-06-26 · 15:45 JST
Air for Cellular Scheduled maintenance
plan01s (Rendezvous point: Frankfurt) Operational
plan01s (Rendezvous point: Oregon) Operational
plan01s (Rendezvous point: Tokyo) Operational
plan01s (Rendezvous point: Sydney) Operational
planX1 (Rendezvous point: Frankfurt) Operational
planX1 (Rendezvous point: Oregon) Operational
planX1 (Rendezvous point: Tokyo) Operational
planP1 (Rendezvous point: Frankfurt) Operational
planP1 (Rendezvous point: Oregon) Operational
planP1 (Rendezvous point: Tokyo) Operational
planP1 (Rendezvous point: Sydney) Operational
planX2 (Rendezvous point: Tokyo) Operational
planX3 (Rendezvous point: Frankfurt) Operational
planM1 Operational
planV1 Operational
plan-US Operational
plan-US-NA Operational
plan-US-max Operational
plan-NA1 Operational
plan-D Scheduled maintenance
plan-K Scheduled maintenance
plan-K2 Scheduled maintenance
plan-DU Scheduled maintenance
plan-KM1 Scheduled maintenance
Others Operational
Air for Sigfox Operational
Global coverage Operational
Japan coverage Operational
Air for LoRaWAN Operational
SORACOM LoRa Spaces Operational
Owned Gateways Operational
Arc Scheduled maintenance
Global coverage (Rendezvous point: Frankfurt) Operational
Global coverage (Rendezvous point: Oregon) Operational
Global coverage (Rendezvous point: Tokyo) Operational
Global coverage (Rendezvous point: Sydney) Operational
Japan coverage Scheduled maintenance
Beam Operational
Global Coverage Operational
Japan Coverage Operational
Canal Operational
Global Coverage Operational
Japan coverage Operational
Direct Operational
Global Coverage Operational
Japan coverage Operational
Door Operational
Global Coverage Operational
Japan coverage Operational
Endorse Operational
Global Coverage Operational
Japan Coverage Operational
Flux Operational
Global Coverage Operational
Japan Coverage Operational
Funk Operational
Global Coverage Operational
Japan Coverage Operational
Funnel Operational
Global Coverage Operational
Japan Coverage Operational
Gate Operational
Global Coverage Operational
Japan coverage Operational
Harvest Data Operational
Global Coverage Operational
Japan Coverage Operational
Harvest Files Operational
Global Coverage Operational
Japan Coverage Operational
Inventory Operational
Global Coverage Operational
Japan Coverage Operational
Junction Operational
Global Coverage Operational
Japan coverage Operational
Krypton Operational
Global Coverage Operational
Japan Coverage Operational
Lagoon 3 Operational
Global coverage Operational
Japan coverage Operational
Napter Operational
Global Coverage Operational
Japan Coverage Operational
Orbit Operational
Global Coverage Operational
Japan Coverage Operational
Peek Operational
Global Coverage Operational
Japan coverage Operational
Event Handler Operational
Global coverage Operational
Japan coverage Operational
API Operational
Global coverage Operational
Japan coverage Operational
User Console Operational
Global coverage Operational
Japan coverage Operational
Virtual Private Gateway Operational
Global coverage Operational
Japan coverage Operational
Soracom Cloud Camera Services (Migrated to https://status.sora-cam.com/) Operational
Japan coverage Operational
Others Operational

Incident & maintenance history

Minor incident Service Incident on the Soracom Platform - Soracom Air for Cellular (plan-US-max)
[Resolved]

The following service incident occurred on the Soracom platform:

[Affected Service]
Soracom Air for Cellular IoT SIM cards on plan:

  • plan-US-max

[Issue Identified]
Some SIMs from the affected plan cannot connect to the network in all regions.

[Incident Timeline]

  • Start of Incident: 2025-06-26 02:00 UTC
  • Start of Recovery Trend: 2025-06-26 02:55 UTC
  • End of Incident: 2025-06-26 04:00 UTC

We apologize for any inconvenience this incident may have caused. If you still require...

Air for Cellular plan-US-max
Posted at 2025-06-26 · 13:00 JST
Minor incident Service Incident on the Soracom Platform - eSIM profile (plan01s)
[Resolved]

The following service incident occurred on the Soracom platform:

[Affected Service]
Soracom Air for Cellular IoT SIM cards on plan:

  • eSIM profile (plan01s)

[Issue Identified]
Users could not order new eSIM profiles. Soracom Mobile orders were also affected.

Connectivity services were not impacted.

[Incident Timeline]
Times are in UTC:

  • Start of Incident: 2025-06-25 23:52 UTC
  • End of Incident: 2025-06-26 08:18 UTC

We apologize for any inconvenience this incident may have...

Others
Posted at 2025-06-26 · 17:20 JST
Incident & maintenance history
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