plan01s (Rendezvous point: Frankfurt)
Operational
plan01s (Rendezvous point: Oregon)
Operational
plan01s (Rendezvous point: Tokyo)
Operational
plan01s (Rendezvous point: Sydney)
Operational
planX1 (Rendezvous point: Frankfurt)
Operational
planX1 (Rendezvous point: Oregon)
Operational
planX1 (Rendezvous point: Tokyo)
Operational
planP1 (Rendezvous point: Frankfurt)
Operational
planP1 (Rendezvous point: Oregon)
Operational
planP1 (Rendezvous point: Tokyo)
Operational
planP1 (Rendezvous point: Sydney)
Operational
planX2 (Rendezvous point: Tokyo)
Operational
planX3 (Rendezvous point: Tokyo)
Operational
planX3 (Rendezvous point: Frankfurt)
Operational
planM1
Operational
planV1
Operational
planNT1
Operational
plan-US
Operational
plan-US-NA
Operational
plan-US-max
Operational
plan-NA1
Operational
plan-D
Operational
plan-K
Operational
plan-K2
Operational
plan-DU
Operational
plan-KM1
Operational
plan-MC
Operational
planXM1 (Rendezvous point: Frankfurt)
Operational
planXM1 (Rendezvous point: Oregon)
Operational
planXM1 (Rendezvous point: Tokyo)
Operational
Others
Operational
Global coverage (Rendezvous point: Frankfurt)
Operational
Global coverage (Rendezvous point: Oregon)
Operational
Global coverage (Rendezvous point: Tokyo)
Operational
Global coverage (Rendezvous point: Sydney)
Operational
Japan coverage
Operational
Japan coverage
Operational
Others
Operational
Incident & maintenance history
Minor incident
Service Incident on the Soracom Platform - Soracom Air for Cellular (plan-US-max)
[Resolved]
The following service incident occurred on the Soracom platform:
[Affected Service]
Soracom Air for Cellular IoT SIM cards on plan:
- plan-US-max
[Issue Identified]
New sessions could not be created or were difficult to create on plan-US-max.
[Incident Timeline]
Times are in UTC:
- Start of Incident: 2026-07-24 11:00
- Start of Recovery Trend: 2026-07-24 13:10
- End of Incident: 2026-07-24 14:10
We apologize for any inconvenience this incident may have caused. If you still require...
Minor incident
Service Incident on the Soracom Platform - Soracom Air for Cellular (Global Coverage)
[Resolved]
The following service incident occurred on the Soracom platform:
[Affected Services]
Soracom Air for Cellular IoT SIM cards on plans:
- plan01s
- planX3
- planP1
- plan-US-max
- planM1
- planV1
[Issues Identified]
Some SIMs from the affected plans cannot connect to the network across multiple countries and carriers. We have confirmed impacts on the following countries and carriers:
- plan01s
- Iliad（Italy）
- Kyivstar (Ukraine)
- Optus (Australia)
- Vodafone (Australia)
- planP1
- ...
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