plan01s (Rendezvous point: Frankfurt)
Operational
plan01s (Rendezvous point: Oregon)
Operational
plan01s (Rendezvous point: Tokyo)
Operational
plan01s (Rendezvous point: Sydney)
Operational
planX1 (Rendezvous point: Frankfurt)
Operational
planX1 (Rendezvous point: Oregon)
Operational
planX1 (Rendezvous point: Tokyo)
Operational
planP1 (Rendezvous point: Frankfurt)
Operational
planP1 (Rendezvous point: Oregon)
Operational
planP1 (Rendezvous point: Tokyo)
Operational
planP1 (Rendezvous point: Sydney)
Operational
planX2 (Rendezvous point: Tokyo)
Operational
planX3 (Rendezvous point: Frankfurt)
Operational
planM1
Operational
planV1
Operational
plan-US
Operational
plan-US-NA
Operational
plan-US-max
Operational
plan-NA1
Operational
plan-D
Operational
plan-K
Operational
plan-K2
Operational
plan-DU
Operational
plan-KM1
Operational
Others
Operational
Global coverage (Rendezvous point: Frankfurt)
Operational
Global coverage (Rendezvous point: Oregon)
Operational
Global coverage (Rendezvous point: Tokyo)
Operational
Global coverage (Rendezvous point: Sydney)
Operational
Japan coverage
Operational
Japan coverage
Operational
Others
Operational
Incident & maintenance history
Minor incident
Service Incident on the Soracom Platform - Soracom Air for Cellular (plan01s)
[Resolved]
The following service incident occurred on the Soracom platform:
[Affected Service(s)]
Soracom Air for Cellular IoT SIM cards on plan(s):
- plan01s
- plan01s - Low Data Volume
[Issue(s) Identified]
Some SIMs from the affected plan(s) cannot connect to the network on the following carrier(s):
- Telstra (Australia)
[Incident Timeline]
Times are in UTC:
- Start of Incident: 2025-03-26 23:50 UTC
- End of Incident: 2025-03-27 04:00 UTC
We sincerely apologize for any inconvenience...
Major incident
Service Incident on the Soracom Platform - Soracom Air for Cellular (Global Coverage)
[Resolved]
The following service incident occurred on the Soracom platform:
[Affected Service(s)]
Soracom Air for Cellular IoT SIM cards on plan(s):
- plan01s
- plan01s - Low Data Volume
- plan-NA1
- planX1
[Issue(s) Identified]
SIMs from the affected plan(s) were unable to connect to the network.
[Incident Timeline]
Times are in UTC:
- Start of Incident: 2025-03-25 22:42
- Start of Recovery Trend: 2025-03-26 09:38
- End of Incident: 2025-03-26 12:00
We sincerely apologize for any...
This page is automatically updated every 60 seconds