Error Log Generation Disruption
Updates
The following service incident occurred on the Soracom platform:
[Affected Services]
- Soracom Beam
- Soracom Funnel
- Soracom Funk
- Soracom Harvest Data
- Soracom Harvest Files
[Issue Identified]
‘Error Logs’ for the above services are not being generated.
[Issue Timeline]
- Start of Issue: 2025-06-23
- End of Issue: 2025-07-23
We apologize for any inconvenience this incident may have caused. If you still require assistance, please contact our support team:https://developers.soracom.io/en/docs/account/support/
Thank you for your understanding and cooperation.
We are currently experiencing a service incident on the Soracom platform:
[Affected Services]
- Soracom Beam
- Soracom Funnel
- Soracom Funk
- Soracom Harvest Data
- Soracom Harvest Files
[Issue Identified]
‘Error Logs’ for the above services are not being generated.
[Issue Timeline]
- Start of Issue: 2025-06-23
[Current Status]
A fix is scheduled for deployment during the week of 2025-07-21.
We apologize for any inconvenience this may cause. If you need assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/
Thank you for your understanding and cooperation.
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