The following service incident occurred on the Soracom platform:

[Affected Services]

• Soracom Beam (Global Coverage)
• Soracom Funk (Global Coverage)
• Soracom Funnel (Global Coverage)
• Soracom Harvest (Global Coverage)
• Unified Endpoint (Global Coverage)
• Soracom Endorse (Global Coverage)
• Soracom Krypton (Global Coverage)
• Remote Command (Global Coverage)
• Soracom Flux (Global Coverage)

[Issues Identified]
The following issues occurred in Global Coverage:

• Data transfer using Soracom Beam, Soracom Funk, Soracom Funnel, Soracom Harvest, and Unified Endpoint was unavailable.
• Authentication using Soracom Endorse and Soracom Krypton was unavailable.
• SSH and RTSP connections using credentials stored in the credential store with Remote Command were unavailable.
• Execution of Flux Apps in Soracom Flux failed.

[Incident Timeline]
Times are in UTC:

• Start of Incident: 2026-09-18 06:30
• Start of Recovery Trend: 2026-09-18 07:16
• End of Incident: 2026-09-18 07:25

We apologize for any inconvenience this incident may have caused. If you still require assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.

We are currently experiencing a service incident on the Soracom platform:

[Affected Services]

• Soracom Beam
• Soracom Funk
• Soracom Funnel
• Soracom Harvest

[Issues Identified]
Data transfer using Soracom Beam, Soracom Funk, Soracom Funnel, and Soracom Harvest is currently unavailable.

[Incident Timeline]
Times are in UTC:

• Start of Incident: 2026-09-18 06:30
• Start of Recovery Trend: 2026-09-18 07:16

[Current Status]
Our engineering team has observed a recovery trend and is monitoring the service as it recovers.

[Next Update]
As soon as the situation changes.

We apologize for any inconvenience this may cause. If you need assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.

We are currently experiencing a service incident on the Soracom platform:

[Affected Services]

• Soracom Beam
• Soracom Funk
• Soracom Funnel

[Issues Identified]
Data transfer using Soracom Beam, Soracom Funk, and Soracom Funnel is currently unavailable.

[Incident Timeline]
Times are in UTC:

• Start of Incident: 2026-09-18 06:30

[Current Status]
Our engineering team is actively investigating the issue.

[Next Update]
As soon as the situation changes.

We apologize for any inconvenience this may cause. If you need assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.