The following service incident occurred on the Soracom platform:

[Affected Service]
Soracom Air for Cellular IoT SIM cards on plans:

• plan-D
• plan-DU

[Issue Identified]
New sessions could not be established.

Existing data sessions were not affected.

[Incident Timeline]
Times are in UTC:

• Start of Incident: 2026-07-29 05:27
• End of Incident: 2026-07-29 05:36

We apologize for any inconvenience this incident may have caused. If you still require assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.