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Maintainance of Soracom Air for Cellular and Soracom Arc from 2026-01-12 10:00 JST to 2026-02-06 18:00 JST

Scheduled maintenance Air for Cellular plan01s (Rendezvous point: Frankfurt) plan01s (Rendezvous point: Oregon) plan01s (Rendezvous point: Tokyo) plan01s (Rendezvous point: Sydney) planX1 (Rendezvous point: Frankfurt) planX1 (Rendezvous point: Oregon) planX1 (Rendezvous point: Tokyo) planP1 (Rendezvous point: Frankfurt) planP1 (Rendezvous point: Oregon) planP1 (Rendezvous point: Tokyo) planP1 (Rendezvous point: Sydney) planX2 (Rendezvous point: Tokyo) planX3 (Rendezvous point: Frankfurt) planM1 planV1 planNT1 plan-US plan-US-NA plan-US-max plan-NA1 plan-D plan-K plan-K2 plan-DU plan-KM1 plan-MC Others Arc Global coverage (Rendezvous point: Frankfurt) Global coverage (Rendezvous point: Oregon) Global coverage (Rendezvous point: Tokyo) Global coverage (Rendezvous point: Sydney) Japan coverage
2026-01-12 10:00 JST · 3 weeks, 4 days, 8 hours

Updates

Started

This maintenance is now starting as planned.

2026-01-12 · 10:00 JST
Scheduled

Soracom Air for Cellular and Soracom Arc will undergo maintenance according to the following schedule.

[Maintenance Period]
January 12, 2026 – February 6, 2026

Maintenance will be performed daily between 01:00 and 09:00 (UTC) during this period.

[Affected Services]
This maintenance applies to IoT SIMs (Soracom Air) and Virtual SIMs/Subscribers (Soracom Arc) that meet all of the following conditions:

[Impact]
During the maintenance window, sessions matching the criteria above will be disconnected a single time.

  • Soracom Air for Cellular: Most devices will automatically re-establish the connection after the session is disconnected. If your device does not reconnect automatically, please reboot the device or manually reconnect.
  • Soracom Arc: Sessions will not automatically reconnect. You must manually reconnect by following the steps in “Resetting a Session“ below.

To prevent a forced disconnection during the maintenance window, you may voluntarily reset your session beforehand (e.g., by rebooting the device or deleting the session via the User Console). This will exclude the device from any forced disconnections during the maintenance period.

If you have any questions or require further information, please contact the Soracom Support team.
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.

2025-12-19 · 14:08 JST

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