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Service Incident on the Soracom Platform - Soracom Harvest Data

Minor incident Harvest Data Global Coverage Japan Coverage
2025-06-20 09:46 JST · 35 minutes

Updates

Resolved

The following service incident occurred on the Soracom platform:

[Affected Service(s)]

  • Soracom Harvest Data

[Issue(s) Identified]
Unable to download data from the user console, downloading via Soracom API/CLI is not affected.
[Incident Timeline]

2025-06-20 · 10:22 JST
Issue

We are currently experiencing a service incident on the Soracom platform:

[Affected Service(s)]

  • Soracom Harvest Data

[Issue(s) Identified]
Unable to download data from the user console, downloading via Soracom API/CLI is not affected.

[Incident Timeline]
TBA

[Current Status]
Our engineering team is actively investigating the issue.

[Next Update]
As soon as the situation changes or at 2025-06-20 02:00 UTC

We apologize for any inconvenience this may cause. If you need assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.

2025-06-20 · 09:46 JST

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