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Service Incident on the Soracom Platform - Soracom Air for Sigfox

Minor incident Air for Sigfox Global coverage
2025-06-17 19:40 JST · 47 minutes

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Issue

The following service incident occurred on the Soracom platform:

[Affected Service(s)]

  • Soracom Air for Sigfox (Global Coverage)

[Issue(s) Identified]
Parts of the uplink/downlink communications have failed or have been delayed.

[Incident Timeline]
Around 2025-06-17 10:40 - 11:27 UTC

We apologize for any inconvenience this may cause. If you need assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.

2025-06-17 · 20:49 JST

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