Between 06:32 and 06:53 UTC on June 6, 2025, some SORACOM IoT SIM subscriptions experienced connectivity issues that prevented cellular communication sessions from being established or caused them to be unreliable.

[Affected Service]
SORACOM Air for Cellular (Global Coverage, Rendezvous Point: Tokyo)

[Issue]
Some SIMs cannot connect to the network.
The devices that had active data sessions before the start of the incident may not have been affected.

[Timeline]
Time are in UTC
Start of Incident: June 6, 2025, 06:32
End of Incident: June 6, 2025, 06:53

We apologize for any inconvenience this incident may have caused. If you still require assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/

Thank you for your understanding and cooperation.