Service Disruption on Soracom Air for Cellular (Global Coverage)
Updates
Between 06:32 and 06:53 UTC on June 6, 2025, some SORACOM IoT SIM subscriptions experienced connectivity issues that prevented cellular communication sessions from being established or caused them to be unreliable.
[Affected Service]
SORACOM Air for Cellular (Global Coverage, Rendezvous Point: Tokyo)
[Issue]
Some SIMs cannot connect to the network.
The devices that had active data sessions before the start of the incident may not have been affected.
[Timeline]
Time are in UTC
Start of Incident: June 6, 2025, 06:32
End of Incident: June 6, 2025, 06:53
We apologize for any inconvenience this incident may have caused. If you still require assistance, please contact our support team:
https://developers.soracom.io/en/docs/account/support/
Thank you for your understanding and cooperation.
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