[2024-08-29] Incident on Soracom Platform
Updates
The following event occurred on the Soracom platform.
[Affected services]
Soracom User Console
Soracom API / SORACOM CLI
Soracom Flux
Soracom Funnel
Soracom Funk
Soracom Lagoon 2
Soracom Lagoon 3
[Event]
Unable to log in to Soracom User Console.
Unable to execute Soracom API / Soracom CLI.
Unable to execute Soracom Flux AI Action to call Amazon Bedrock models.
Unable to execute AWS Lambda from Soracom Funk.
Soracom Funnel not working.
Soracom Lagoon 2 and Soracom Lagoon 3 not working.
[Occurrence time]
2024-08-29 8:43 UTC - 2024-08-29 9:48 UTC
We apologize for any inconvenience this may cause. If you require assistance because of this issue please submit a ticket from our support site.
https://support.soracom.io/hc
The following events are currently occurring on the Soracom platform.
[Affected services]
Soracom User Console
Soracom API / SORACOM CLI
Soracom Funnel
Soracom Funk
Soracom Lagoon 2
Soracom Lagoon 3
[Event]
Unable to log in to Soracom User Console.
Unable to execute Soracom API / Soracom CLI.
Unable to execute AWS Lambda from Soracom Funk.
Soracom Funnel not working.
Soracom Lagoon 2 and Soracom Lagoon 3 not working.
[Occurrence time]
2024-08-29 8:43 UTC - 2024-08-29 9:48 UTC
[Current situation]
We are monitoring our components as the service is recovering.
We apologize for any inconvenience this may cause. If you require assistance because of this issue please submit a ticket from our support site.
https://support.soracom.io/hc
The following events are currently occurring on the SORACOM platform.
[Affected services]
SORACOM User Console
SORACOM API / SORACOM CLI
SORACOM Funnel
SORACOM Funk
SORACOM Lagoon 2
SORACOM Lagoon 3
[Event]
Unable to log in to SORACOM user console.
Unable to execute SORACOM API /SORACOM CLI.
Unable to execute AWS Lambda from SORACOM Funk.
SORACOM Funnel not working.
SORACOM Lagoon 2 and SORACOM Lagoon 3 not working.
[Event occurred time]
Investigating
[Current situations for recover]
Our engineering team is investigating this issue.
We apologize for any inconvenience this may cause.
The following events are currently occurring on the SORACOM platform.
[Affected services]
SORACOM User Console
SORACOM API / SORACOM CLI
SORACOM Funnel
SORACOM Funk
SORACOM Orbit
[Event]
Unable to log in to SORACOM user console.
Unable to execute SORACOM API /SORACOM CLI.
Unable to execute AWS Lambda from SORACOM Funk.
SORACOM Funnel not working.
SORACOM Orbit not working.
[Event occurred time]
Investigating
[Current situations for recover]
Our engineering team is investigating this issue.
We apologize for any inconvenience this may cause.
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