[2024-07-12] Connectivity issue affecting SORACOM Air for Cellular (planP1)
Updates
The following event occurred on the SORACOM platform.
[Affected services]
SORACOM IoT SIMs (planP1)
[Issue]
Some SIMs could not connect
[Occurrence time]
2024-07-12 00:05 UTC - 2024-07-12 03:12 UTC
We apologize for any inconvenience this may have caused.
If you require assistance because of this issue please submit a ticket from our support site.
https://support.soracom.io/hc
The following events are currently occurring on the SORACOM platform.
[Affected services]
SORACOM IoT SIMs (planP1)
[Issue]
Some SIMs cannot connect
[Occurrence time]
2024-07-12 00:05 UTC - 2024-07-12 03:12 UTC
[Current situation]
We are monitoring our networking components as the service is recovering.
[Next update]
As soon as the situation changes or by 2024-07-12 05:00 UTC.
We apologize for any inconvenience this may cause.
If you need assistance due to this issue, please send an inquiry through our support site:
https://support.soracom.io/hc
The following events are currently occurring on the SORACOM platform.
[Affected services]
SORACOM IoT SIMs (planP1)
[Event]
Some SIMs cannot connect
[Event occurred time]
2024-07-12 00:05 UTC
[Current situations]
Our engineering team is currently investigating the issue
[Next update for announcement]
As soon as the situation changes or 2024-07-12 05:00 UTC
We apologize for any inconvenience this may cause.
The following events are currently occurring on the SORACOM platform.
[Affected services]
SORACOM IoT SIMs (planP1)
[Event]
Some SIMs cannot connect
[Confirmed time]
2024-07-12 01:00 UTC
[Current situations]
Our engineering team is currently investigating the issue
[Next update for announcement]
As soon as the situation changes or 2024-07-12 02:30 UTC
We apologize for any inconvenience this may cause.
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