On 2024-02-26 between 01:25 and 02:42 UTC, we observed an issue affecting Soracom Cloud Camera Services where exported videos and images are failing to download.
The recording process continued to run normally during the above problem and no loss of recorded data has been confirmed.

The service has now recovered and is operating normally. We apologize for any inconvenience caused during this time.

Our engineering team has resolved an issue affecting Soracom Cloud Camera Services where exported videos and images are failing to download.
The recording process continued to run normally and no loss of recorded data has been confirmed.

We are currently monitoring our components as the service is recovering, and will update this page once the service is fully restored.

We are oberserving an issue affecting Soracom Cloud Camera Services where exported videos and images are failing to download, and is currently investigating the issue.
The recording process continued to run normally and no loss of recorded data has been confirmed.