We observed an issue affecting Soracom Cloud Camera Services where customers had difficulty accessing some services, such as getting a list of events.

The recording process continued to run normally during the above problem and no loss of recorded data has been confirmed.

The service has now recovered and is operating normally. We apologize for any inconvenience caused during this time.

We are oberserving an issue affecting Soracom Cloud Camera Services where customers difficult to access some services, such as getting a list of events.
The recording process continued to run normally and no loss of recorded data has been confirmed.

The root cause of this issue will be addressed this week. You can find more details on the ATOM Tech page here: https://info.atomtech.co.jp/news/update/2788/

The next update will be posted by 2023-12-20 09:00 UTC or as soon as progress is made.

We are oberserving an issue affecting Soracom Cloud Camera Services where customers difficult to access some services, such as getting a list of events, and is currently investigating the issue.
The recording process continued to run normally and no loss of recorded data has been confirmed.

The next update will be posted by 2023-12-18 03:00 UTC or as soon as progress is made.