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Connectivity issue affecting SORACOM Air (plan-K, plan-K2, plan-KM1, planX1, planX2)

Minor incident Air for Cellular planX1 (Rendezvous point: Frankfurt) planX1 (Rendezvous point: Oregon) planX1 (Rendezvous point: Tokyo) planX2 (Rendezvous point: Tokyo) plan-K plan-K2 plan-KM1
2023-12-11 07:18 JST · 11 minutes

Updates

Retroactive

(Confirmed time and the link to KDDI’s outage information have been corrected.)

The following event occurred on the SORACOM platform.

[Affected services]
SORACOM Air for Cellular (plan-K, plan-K2, plan-KM1, planX1, planX2)

[Confirmed time]
Between 2023-12-10 22:18 UTC and 2023-12-10 22:29 UTC

Please refer to KDDI’s outage information for details.

We apologise for any inconvenience this may have caused.

2023-12-11 · 11:43 JST

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