On 2023-12-01 between 00:00 and 10:30 UTC, we observed users receiving an error when creating new on-demand remote access with the TLS option enabled. The service started to recover around 04:30 UTC and fully recovered by 10:30 UTC.
The service is now operating normally. We sincerely apologize for any inconvenience caused during this time.

We have identified the cause of the issue where users received an error when creating new on-demand remote access with the TLS option enabled and implemented a fix. We are currently monitoring the status as the service is recovering, and will update this page once the service is fully restored.

We are observing a partial issue affecting SORACOM Napter with TLS option. The majority of the problem has been restored, but we are continuing to work toward a full recovery.
The next update will be posted by 2023-12-01 11:00 UTC or as soon as progress is made.

We are observing a partial issue affecting SORACOM Napter with TLS option. The majority of the problem has been restored, but we are continuing to work toward a full recovery.
The next update will be posted by 2023-12-01 09:00 UTC or as soon as progress is made.

We are observing a partial issue affecting SORACOM Napter with TLS option. The majority of the problem has been restored, but we are continuing to work toward a full recovery.
The next update will be posted by 2023-12-01 07:00 UTC or as soon as progress is made.

We are observing a partial issue affecting SORACOM Napter with TLS option. Our engineering team continues to mitigate.

We are oberserving an issue affecting SORACOM Napter with TLS option. Our engineering team continues to investigate.

We are oberserving an issue affecting SORACOM Napter with TLS option. Currently our engineering team is working on a way to address the issue.