Connectivity issue affecting SORACOM Air (planX3)
Updates
(Repost as revised descriptions for Japanese)
The following event occurred on the SORACOM platform.
[Affected services]
SORACOM Air for Cellular (planX3)
[Event]
Some SIMs could not connect via 3G/GSM
[Confirmed time]
Between 2023-10-17 22:40 UTC and 2023-10-17 23:32 UTC
We apologise for any inconvenience this may have caused.
The following event occurred on the SORACOM platform.
[Affected services]
SORACOM Air for Cellular (planX3)
[Event]
Some SIMs could not connect via 3G/GSM
[Confirmed time]
Between 2023-10-17 22:40 UTC and 2023-10-17 23:32 UTC
We apologise for any inconvenience this may have caused.
The following events is currently occurring on the SORACOM platform.
[Affected services]
SORACOM Air for Cellular (planX3)
[Event]
Some SIMs cannot be connect via 3G/GSM
[Confirmed time]
Between 2023-10-17 22:40 UTC and 2023-10-17 23:32 UTC
[Current situations]
We are monitoring our networking components as the service is recovering
[Next update for announcement]
As soon as the situation changes or 2023-10-18 01:00 UTC
We apologize for any inconvenience this may cause.
The following events are currently occurring on the SORACOM platform.
[Affected services]
SORACOM Air for Cellular (planX3)
[Event]
Some SIMs cannot be connect via 3G/GSM
[Confirmed time]
Investigating
[Current situations]
Our engineering team is currently investigating the issue
[Next update for announcement]
As soon as the situation changes or 2023-10-18 00:00 UTC
We apologize for any inconvenience this may cause.
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