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Service Issue Affecting SORACOM LTE-M Button powered by AWS

Minor incident Air for Cellular plan-KM1
2021-03-04 19:48 JST · 0 microseconds



(English follows after Japanese)

日本時間 2021-03-03 05:15 頃より 2021-03-04 19:10 頃まで、SORACOM LTE-M Button powered by AWS で一部繋がりにくい問題が発生していました。原因の特定と対応策の実施が完了しており、現在は平常通りご利用いただけます。このたびはご迷惑をおかけし、誠に申し訳ございませんでした。

We observed an elevated rate of connection failures affecting SORACOM LTE-M Button powered by AWS (Japan Coverage), beginning on 2021-03-02 at 20:15 UTC. The service issue, which was preventing transmission of data from affected devices, has been resolved, as of 10:10 UTC. The service is now operating normally. We sincerely apologize for any inconvenience caused during this time.

2021-03-04 · 19:48 JST

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